Frequently Asked Questions
Everything you need to know about your Saint and Sofia experience.
Where does Saint and Sofia ship to?
We offer worldwide shipping. Orders are dispatched from our regional hubs in the UK, Europe, and the USA to ensure the fastest delivery times and minimal customs delays.
What is your return policy?
We offer a 28-day return period from the date of delivery. Items must be in their original, unworn condition with all tags attached to qualify for a full refund.
How do I find the right size?
Each product page features a detailed size guide. We recommend checking your measurements against our charts, as our styles are designed for a modern, tailored fit.
Are your materials sustainably sourced?
Sustainability is at our core. We use eco-friendly fabrics like organic cotton, Tencel, and recycled polyester, and we work exclusively with family-run factories that ensure fair wages.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link. You can use this link to monitor your parcel's journey in real-time.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital options like PayPal, Apple Pay, and Klarna for flexible payments.