Returns & Exchanges
At Saint and Sofia, we want you to love your new style, which is why we offer a 28-day return policy for a full refund or exchange on all unworn items. Our streamlined process ensures that returning your garments is as effortless as wearing them.
Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original sustainable packaging, ensuring all designer tags and labels remain attached.
Print and Attach Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your parcel.
Drop Off and Track
Hand your package to the designated courier drop-off point and keep your tracking receipt until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing